Datenschutzerklärung

At Hobbyly Box, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit hobbylybox.shop, place an order, or contact us.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Payment information required to process your purchase

  • IP address

  • Browser and device information

  • Website usage information

  • Information you voluntarily provide when contacting us

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders.

  • Process payments.

  • Arrange shipping and delivery.

  • Handle returns, refunds, and exchanges.

  • Respond to customer service inquiries.

  • Communicate with you regarding your orders.

  • Improve our website, products, and services.

  • Detect and prevent fraud, abuse, and unauthorized activity.

  • Maintain the security of our website and systems.

  • Comply with applicable laws and legal obligations.

  • Send promotional communications where permitted by law or with your consent.

3. Payment Information

Payments may be processed by third-party payment providers.

These providers may collect and process payment information necessary to complete your transaction under their own terms and privacy policies.

Where payment information is processed directly by a third-party provider, we generally do not store complete credit card or banking information on our own systems.

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate our business, including:

  • Payment processors

  • Shipping and delivery companies

  • Hosting and technology providers

  • E-commerce service providers

  • Customer service providers

  • Analytics and marketing providers, where legally permitted

We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, customers, property, or security.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

These technologies may be used to:

  • Keep our website functioning properly.

  • Remember shopping cart and session information.

  • Save customer preferences.

  • Understand how visitors use our website.

  • Improve website performance.

  • Support advertising and marketing activities where applicable.

Where required by applicable law, certain cookies will only be used after obtaining the necessary consent.

6. Data Security

We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services.

  • Fulfill orders.

  • Process returns and refunds.

  • Maintain business and transaction records.

  • Resolve disputes.

  • Comply with applicable legal obligations.

When information is no longer required, we may securely delete or dispose of it, subject to applicable law.

8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request restriction of certain processing.

  • Object to certain uses of your personal information.

  • Request a copy of your personal information where applicable.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain marketing communications.

To exercise an applicable privacy right, please contact us using the information below.

9. Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time by using the unsubscribe link included in the email or by contacting us directly.

We will process marketing opt-out requests in accordance with applicable law.

10. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

Any updated version will be published on hobbylybox.shop with a revised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us:

Hobbyly Box
34 Ariadne Rd
Dedham, Massachusetts 02026
United States

Email: support@hobbylybox.shop
Phone: +1 201 997 6742