Versand

Thank you for shopping with Hobbyly Box. This Shipping Policy explains how we process and deliver orders placed through hobbylybox.shop.

1. Shipping Area

We currently ship orders within the United States.

2. Order Processing Time

Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.

Orders are processed on business days. Orders placed on weekends or U.S. holidays may begin processing on the next business day.

3. Shipping Time

After your order has been processed and shipped, the estimated delivery time is:

5–12 business days

Delivery times are estimates and may vary depending on your location, shipping carrier, weather, holidays, order volume, and other circumstances outside our reasonable control.

4. Shipping Costs

We offer free standard shipping on all orders within the United States.

No additional standard shipping fee will be charged at checkout.

5. Order Tracking

When tracking is available, shipping information will be provided after your order has been shipped.

You may receive a shipping confirmation email containing your tracking number and a link to the applicable carrier's tracking system.

Please note that tracking information may take some time to become active after shipment.

6. Shipping Address

Please make sure your shipping address is complete and accurate when placing your order.

If you notice an incorrect address after placing your order, contact us as soon as possible. We may be able to update the address if the order has not yet been processed or shipped.

Once an order has been shipped, we may not be able to change the delivery address.

7. Delivery Delays

We make reasonable efforts to meet the estimated delivery times. However, delays may occur due to circumstances outside our reasonable control, including:

  • Carrier delays

  • Severe weather

  • Holidays

  • High shipping or order volumes

  • Transportation disruptions

  • Incorrect or incomplete addresses

  • Other unforeseen circumstances

If your order appears to be significantly delayed, please contact our customer service team.

8. Lost or Missing Packages

If your package has not arrived within the expected delivery period, please contact us.

We will review the available tracking information and, where appropriate, work with the shipping carrier to investigate the shipment.

9. Damaged Packages

If your order arrives damaged, please contact us as soon as reasonably possible.

To help us investigate the issue, please provide:

  • Your order number

  • Photos of the shipping package

  • Photos of the damaged product

  • A brief description of the damage

We will review the situation and provide an appropriate solution in accordance with our Return and Refund Policy and applicable law.

10. Contact Us

If you have questions regarding shipping or delivery, please contact us:

Hobbyly Box
34 Ariadne Rd
Dedham, Massachusetts 02026
United States

Email: support@hobbylybox.shop
Phone: +1 201 997 6742